Privacy Policy

Last updated: July 17, 2025

This Privacy Policy describes how Solisca ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from soliscatequila.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will post the updated Privacy Policy on the Site and update the "Last updated" date above.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources to provide and improve the Services. The information collected depends on how you interact with us. We use this information to communicate with you, fulfill your orders, enhance your experience, comply with legal obligations, and protect our Services, rights, and those of our users.

What Personal Information We Collect

Information You Provide to Us Directly:

  • Contact details (name, address, phone number, email)

  • Order information (billing address, shipping address, payment confirmation)

  • Account information (username, password, security questions)

  • Customer support communications

You may choose not to provide certain information, but doing so may prevent you from accessing specific features.

Information We Collect Automatically:
We automatically collect data on how you interact with our Services ("Usage Data") through cookies, pixels, and similar technologies. This includes:

  • Device and browser details

  • Network connection data

  • IP address

  • Interaction data related to your use of the Site and Services

Information from Third Parties:
We may also collect information from third parties such as:

  • Shopify, our e-commerce platform provider

  • Payment processors for payment details necessary to complete transactions

  • Third-party services we use for analytics and advertising

How We Use Your Personal Information

To Provide Our Products and Services:
We use your information to:

  • Process payments and fulfill orders

  • Communicate with you about your orders, returns, and exchanges

  • Manage your account and shipping preferences

  • Enable functionality like Shopify account integrations

Marketing and Advertising:
We may use your information to send marketing communications, show tailored ads, and improve advertising strategies.

Security and Fraud Prevention:
We use your data to detect and prevent fraud, maintain security, and protect both you and our business.

Customer Service and Service Improvement:
We use your information to respond to inquiries, improve our services, and maintain our business relationship with you.

Cookies

We use cookies to operate and improve our Site and Services. For more information on Shopify’s cookie practices, please visit: https://www.shopify.com/legal/cookies.
You can adjust your browser settings to manage cookies, though this may impact site functionality.

We recognize the Global Privacy Control (GPC) signal as an opt-out mechanism for sharing and targeted advertising. Other browser "Do Not Track" signals are not recognized.

How We Disclose Personal Information

We may share your information as necessary to provide our Services and for the reasons outlined above:

  • With service providers (IT, payment processing, analytics, fulfillment, shipping)

  • With business and marketing partners

  • With affiliates within our business group

  • In connection with legal obligations or business transactions (mergers, acquisitions)

  • With your consent or as directed by you

Categories of information disclosed may include:

Category Categories of Recipients
Identifiers (contact, account, order info) Service providers, business partners
Customer Records (contact, order info) Service providers, business partners
Commercial Information (orders, support) Service providers, business partners
Internet/Network Activity (Usage Data) Service providers, business partners
Geolocation (via IP) Service providers, business partners

We do not use or disclose sensitive personal information without your consent or for profiling.

We have “sold” or “shared” (per applicable law) the following categories in the past 12 months for advertising purposes:

Category Recipients
Identifiers Business and marketing partners
Commercial information Business and marketing partners
Usage Data Business and marketing partners

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or the accuracy of their content. Please review those sites' policies directly.

Children’s Data

We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us to have it deleted.

Security and Retention

No system is completely secure, but we take reasonable measures to protect your data. Retention periods vary based on the purpose of collection, account status, legal obligations, and other factors.

Your Rights

Depending on your location, you may have rights to:

  • Access or know what personal data we hold

  • Delete your personal data

  • Correct inaccuracies

  • Port your data

  • Restrict processing

  • Withdraw consent

  • Appeal a denial of your request

You can also unsubscribe from marketing emails at any time. For requests, contact us using the details below. We may require verification of your identity.

Complaints

If you are dissatisfied with how we handle your data, please contact us. Depending on your jurisdiction, you may also escalate your complaint to a data protection authority.

International Users

We may transfer and store your data outside your country, including the U.S. and other jurisdictions. For European users, transfers are made under recognized safeguards like Standard Contractual Clauses.

Contact

If you have questions or wish to exercise your rights, please contact us at:
📧 hola@soliscatequila.com
📍 137 N Larchmont Blvd. Ste 694Los Angeles, CA 90004